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Outline Trade Terms and Conditions:

Trade Terms
Our minimum trade order value is £50 , plus carriage if applicable , you will see detailed on each product description the minimum quantity you are required to buy if this quantity is more than one piece. Orders to Mainland UK under £100 will be subjected to a £10.00 carriage charge , order over £100.00 are delivered Free of Charge on an economy service 2/3 days. If you require Next Day delivery , please enquire with us before you place your order , we may be able to offer this for you at a small upgrade charge.

Payment by Credit / Debit Card , Cheque , Postal Order or Cash.
We accept the following Personal or Company Credit /Debit Cards
.......Visa , MasterCard , Solo , Switch , Delta , Electron and Maestro.
.......We do not currently accept American Express.
Although we may provide you with access to our trade section Payment will be required for all goods prior to despatch , we are unable to offer Credit Accounts at this time.

General considerations
We make every effort to ensure that products listed on our website are instock or can be despatched quickly. Should we be out of stock of an item we attempt to show this on the website and remove the function of the 'Add to Basket' button to prevent the item from being ordered. Sometimes we cannot remove an item for sale quick enough and further orders may be received that we cannot fulfil , should this occur we will contact you with an expected delivery date or to arrange a refund or partial delivery. In our Trade Section , we only offer items over which we have personal control of supply lines , some items are therefore only available in our Retail Section.

Contact details

Customer Services email address : [email protected]
Sales email address : [email protected]

Returns or correspondence address :
Units B4/B5 , Dudley Central Trading Estate
Shaw Road , Dudley , West Midlands . DY2 8TP.

Weekday daytime contact telephone number : 01384 230000
7day mobile telephone number ( 8am - 10pm please ) : 07751 891754
Fax number : 01384 235666

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